Skip to Main Content


In case you booked your flight in our Website - Unless you purchased "Refund Your Ticket" service at booking stage‚ our tickets are non-refundable‚ subject to Customer protection law (in case your flight departs or arrives to/from Israel).

To view our general terms please click here.

Please note that there will be no refund for baggage and seats‚ once the payment has been made (unless the service was not provided due to reasons related to Blue Bird).

For any query in this matter please Contact Us by selecting "Cancel My Reservation".

In case your reservation was done via an agency‚ please contact your agent for any refund enquiry.