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Baggage and Seating - where details appear and where you can add or change them

Where do baggage and seating details appear?

  • If you added baggage (carry-on or suitcase) during or after the booking‚ the details will appear in the flight ticket you received by email.

  • If you added baggage during check-in‚ the details will appear on your boarding pass or on the purchase confirmation.

Want to understand exactly what you’re allowed to bring on board? All information about baggage types is available here.

We recommend checking the weight and dimensions in advance to avoid extra charges or check-in delays.

General information about seat selection

You can choose your seat in advance (for a fee):

  • During the booking

  • After the booking (up to 5 hours before departure)
  • During check-in (up to 5 hours before departure)

If you didn’t select a seat‚ we will automatically assign one during check-in (before the flight or at the airport).

If your flight number starts with code U8‚ seat selection is available starting 7 days before departure via the Tus Airways website.

Access is done using a booking number starting with 5‚ which will be sent to you by SMS a few days before the flight.

 

Want to add baggage or select a seat after completing your booking?

Even if you already have a ticket‚ you can easily add baggage or choose a seat through our website - without waiting for a service agent.

You can enter the personal area and view your booking details‚ add baggage‚ and select seats.

Access is done using:

  • Booking number (8 digits‚ starts with 305)
  • Last name of one of the passengers

If you booked directly through our website‚ you can access it via the link in your flight ticket.

You can access the self-service website and view your booking details‚ add baggage‚ and select seats.

Access is done using:

  • Booking number (8 digits‚ starts with 5)
  • Phone number listed in the booking

Please note: If the phone number listed in the booking belongs to a travel agent‚ please contact them directly to make the changes.

In this case‚ changes must be made through the travel agent who issued the booking.

Frequently Asked Questions

To access the self-service website‚ you need to enter:

  • A booking number starting with 305 or 5

  • The phone number listed in the booking

If the details don’t match‚ or the phone number belongs to someone else‚ please contact your travel agent.

Received a check-in SMS? You can access the system via the link in the message - no booking number or confirmation code required.

Please note: it is not possible to log in with a non-Israeli phone number.

At this stage‚ excess baggage or baggage that exceeds weight or size limits can be added through our customer service agents via WhatsApp (055-9686621).

It is not possible to make changes on the website or through our customer service agents after completing check-in.

If you need to update baggage or seating‚ we will be happy to assist at the airport check-in counters.

If the message “Invalid Passport Number” appears when adding baggage or selecting a seat‚ you can enter:

000000000 or 123456789