Skip to Main Content

 

Thank you for choosing Blue Bird Airways.

 We will gladly help with any kind of inquiry‚ yet we offer you to check the information gathered below.

 

CHECK IN

Check in is available at airport only. We suggest arriving at least 3 hours before departure. Currently‚ we do not provide online check in services.


BAGGAGE ALLOWANCE

Your Baggage allowance (weight and dimensions) is displayed on your e-ticket.

If you purchased your flight though an agency‚ you can either check for details with your agency or Click here to view your reservation details directly. In order to view your reservation‚ you must have our reservation number (8 digits starting with the digits 305) and the last name. 

Passengers flying with a baby are allowed to bring (at no extra charge) a backpack/diaper bag + a baby stroller only.

Please note - arriving at the airport with dimensions and weights higher than indicated on the ticket will be charged with extra fee. 


CANCELLATIONS AND REFUNDS

Unless you purchased "Refund Your Ticket" service‚ our tickets are non-refundable‚ subject to Customer protection law.

Please note that there will be no refund for baggage and seats‚ once the transaction has been made.

In case your reservation was done via an agency‚ please contact your agent for any refund enquiry. 

To view our general terms please click here.


CHANGES IN THE BOOKING

 Requests for changes in your reservation will be charged as follows: 

  • Replacing a passenger - 150EUR per person
  • Name change (Spelling issues) - 75EUR per direction
  • Change flight dates/times - variable based on date and destination.

In case your reservation was done via an agency‚ you can still contact us for those change. 


ADDING SEAT AND LUGGAGE FOR EXISTING RESERVATION

Adding ancillaries such as seating and luggage can be easily done Here (you will need our reservation number (8 digits starting with the digits 305) and the last name).

If you encounter any issue during payment process due to "invalid passport number" error‚ try writing 9 times 0 or put numbers from 1 to 9.  

If you have any enquiries, please use the form below and we will get back to you as soon as possible.
+972
Please fill in the missing data
( * ) Mandatory fields Send

Your request was successfully received

Dear customer‚ thank you very much for your request.

We will check it and get back to you as soon as possible. 

Best regards‚ 

Blue Bird Airways Team.